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  • 标题:On the Trail of the Elusive Non-User: What Research in Virtual Reference Environments Reveals
  • 本地全文:下载
  • 作者:Lynn Silipigni Connaway ; Marie L. Radford ; Timothy J. Dickey
  • 期刊名称:Bulletin of the American Society for Information Science
  • 出版年度:2008
  • 卷号:34
  • 期号:2
  • 出版社:American Society for Information Science and Technology
  • 摘要:An extraordinarily interesting and somewhat paradoxical pattern is revealed in comparing trends in use statistics in academic versus public libraries over the past decade or so. According to Martell [1] there has been a decline in circulation and reference services statistics at some academic libraries since 1995. Although the evidence does not completely support Carlson’s bleak prophesies [2], Martell concludes that the “value of electronic resources may already have eclipsed that of physical resources” (p. 443).
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