期刊名称：Annals of the University of Oradea : Economic Science
印刷版ISSN：1222-569X
电子版ISSN：1582-5450
出版年度：2006
卷号：XV
期号：01
页码：877-881
出版社：University of Oradea
摘要：Quality service is very important in generating a unique offer, gaining good reputation and stable
customers. Quality service means satisfying the customer needs and expectation. The paper examines
the importance of restaurant service in the process of improving quality standards into hospitality
industry, as well as the elements making the trends regarding nowadays development of this service.
