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  • 标题:HARNESSING BLOGS FOR MARKETING INFORMATION: A QUANTITATIVE APPROACH TO IDENTIFY ATTITUDE TOWARD BRANDS
  • 本地全文:下载
  • 作者:Orzan Mihai ; - Orzan Gheorgh e
  • 期刊名称:Annals of the University of Oradea : Economic Science
  • 印刷版ISSN:1222-569X
  • 电子版ISSN:1582-5450
  • 出版年度:2007
  • 卷号:XVI
  • 期号:01
  • 页码:1093-1096
  • 出版社:University of Oradea
  • 摘要:Starting as personal journals maintained online, blogs evolved and gradually transformed into genuine media channels. As a digital, centered version of word-of-mouth, they have become a major topic in both academic and industry. Weblogs and message boards provide online forums for discussion that record the voice of the public. Woven into this mass of discussion is a wide range of opinion and commentary about consumer products. This presents an opportunity for companies to understand and respond to the consumer by analyzing this unsolicited feedback. Given the volume, format and content of the data, the appropriate approach to understand this data is to use large-scale web and text data mining technologies. We present a system that learns to recognize emotions based on textual resources and test it on a large number of blog entries where we used human expertise to determine the attitude of the authors towards the discussion topic.
  • 关键词:blog, marketing, Internet, text analysis, information retrieval
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