出版社：Multimedia Educational Resource for Learning and Online Teaching
摘要：In this paper, the authors describe the institutional-level experiences of changing a Course Management System ( CMS). They address issues pertaining to when and why such CMS transitions might occur, the dynamics of making the change, this institution’s management of the transition process, problems encountered, and lessons learned. They also report the results of a faculty survey assessing the transition experience. Finally, the authors present suggestions on how institutions can prepare for inevitable future CMS upgrades and transitions.
关键词：Change management, IT upgrades, training, administration, faculty perceptions
