出版社：International Institute for Applied Systems Analysis
摘要：Today nearly every typewriter and computer keyboard in the
Western world has the keys Q, W, E, R, T, and Y along the
top row of letters. This is not the most efficient or practical
way to organize the keys on a keyboard, yet the QWERTY
keyboard dominates the market. Why? The winning
videotape format, VHS, cornered the market despite its rival format,
Beta, being technologically better. Again, why?
