No matter what branch of activity, dimension or maturity of its business, an organization should have a management framework to survive, to have success and to obtain excellent resultsin the domains of key performance as well asin the relationship with clients, personal and the impact on the society. Excellence supposes discussing the current situation as well as the implementation of a set of systems, processes and interdependent and relational data, which bring changes through learning, inovation, capitalization of the opportunities of improvement that bring added value using the new IT. Modern business aims at eliminating the geographical barriers for exchanging information, experience and communication with the decision centers.

performance, added value, excellence, modern business, new IT