出版社：Servicio central de publicacion. Gobierno Vasco
摘要：The paper presents an empirical study on a sample of manufacturing SME’s from
the Autonomous Community of the Basque Country and Navarra that apply an USA
homologated assessment and benchmarking tool, QuickView. The sample though small
is somewhat representative of companies with more than 50 and less than 250
employees of «metallic» industries (SIC 30, 34, 35, 36). The study includes the
evaluation of the 13 general performance indicators with its values and the
positive and negative factors affecting that value and the relative utilization
of production and management technologies and methodologies for all the
companies in the sample. We also study with more detail the effect on the former
of such items as the ISO 9000 certification, the industry sector, the destiny of
the goods produced and the correlation between economic efficiency of the
company measured as added value per employee and QuickView results.
