摘要:Keen to demonstrate that they are competitive and internationally benchmarked, corporations and government departments write to advise their customers that they have thought of ways to serve us better. A letter came last year announcing some enhancements to our billing systems to serve you better. It continued: These recent enhancements to our billing systems may mean you receive your next bill later than usual, and you may also notice some minor format changes. All normal payment terms and conditions still apply.