文章基本信息

标题：Making Things Simple
作者：Sol Hurwitz
期刊名称：Conference Board Review
印刷版ISSN：0147-1554
电子版ISSN：0147-1554
出版年度：2007
卷号：JAN
出版社：Conference Board Inc
摘要：Should your cell phone play music? Should it send e-mail? Maybe file your taxes, clean your home, and cook dinner too? By offering customers too much, you may be driving them away.