标题：Results-based Management: Komsomolsk success story
期刊名称：ICPS Newsletter
出版年度：2007
卷号：1
出版社：International Centre for Policy Studies ICPS
摘要：The “People’s Voice” project has published a practical guide called
“Results-based Management for Local Governments.” This handbook is based
on the results of a local initiative to improve the quality of local government
services provided in Komsomolsk. A comparison of this Ukrainian town’s
experience to global trends allows Komsomolsk to consider itself a member
of the international club of municipal government innovators. Located in
Poltava oblast, Komsomolsk has managed to integrate three modern systems
of management: strategic planning, a program-based approach to drafting
its budget, and a quality management system following ISO standards.
One of the co-authors of this handbook, ICPS Director of Public
Administration Projects Volodymyr Hnat is convinced that the experience
of Komsomolsk is worth applying to other cities in Ukraine
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