摘要:Because of the expansion of the
organizations and due to the increase of their role in the society, ethical and
social subsequences of their operations and their effects on different
stakeholders have become very important and serious. Therefore ethical and
social performance of the organizations has numerous effects on organizations`
overall performance. Today, society is more sensitive to organizations`
activities than before; especially it would react immediately and in various
ways against to organizations` unethical behavior. Thus, ethical and social
attributes play a vital role in different managerial implications and models.
Quality management is one of these and new models and theories of it emphasize
on these attributes. Nowadays, quality management is not limited to internal
organization environment, but it encompasses very extensive spherers including
society and external environment of the organizations. In this paper, quality
management, corporate social responsibility, work ethics, and the relationships
of these important concepts, are addressed and therefore, necessary activities
that organizations should do for promoting quality along with realizing
corporate social responsibility, specified. At the end, some suggestions are
provided for future studies
关键词:Work ethics ـ Responsibility ـ Corporate social responsibility ـ Quality management ـ