摘要：The Commission received 190 responses to its Green
Paper on Retail Financial Services and emerging topics
in the field. Experts mostly agreed with the objectives set
out by the Commission and with the need for new
actions. All believed that the volume of cross-border
financial activities will grow in the future. There was a
striking consensus on the view that retail financial
markets will mostly remain national for the time being
due to language, and cultural differences and customers¡¯
familiarity with local providers in the individual member
states. However, the Commission aims to facilitate crossborder
activities in order to support interested customers.
