标题:Cross-functional Teams and Informal Social Networks: A Case Study of Project Development and Performance in a Multidisciplinary Science and Technology National Laboratory
摘要:The present study focuses on a single cross-functional project
team in a multidisciplinary science and technology national laboratory in the
United States, with particular emphasis on the contribution of team-member
networks to project success. Semi-structured interviews were conducted with
members of the subject team and with project stakeholders to identify how this
factor, namely network-embeddedness, along with other organizational and
individual variables, had an impact on team productivity and success. The
study’s findings indicate that, while there is growing emphasis on the use of
cross-functional teams in this laboratory as elsewhere, customary institutional
support mechanisms fail to sustain teamwork when they are not specifically aimed
at the utilization of networks to generate knowledge and other resources.
Management support for team networking, on the basis of conscious awareness of
the importance of networks, determines the extent to which network engagement
may influence group performance