摘要：The Trafford Hall Making Things Happen Programme is an innovative and practical
‘capacity building’ programme of residential training, linked to follow-up small grants, for
social housing tenants in England and Wales. It aims to support community volunteers to be
involved in improving neighbourhoods and neighbourhood services. The Programme is
organised by Trafford Hall, home of the National Tenants’ Resource Centre. It is funded by
the Office of the Deputy Prime Minister, with input from the Housing Corporation and Welsh
Assembly Government. LSE Housing has monitored and evaluated the Programme since its
start in 1999. The Programme is currently funded to run until 2005. This is a summary of
findings from our research over four years, 1999-2003.
