摘要:In these times with strong changes, a so called “knowledge revolution” is on the way and this designates the evolution from the primarily physical labour based economy to a predominantly knowledge economy. The entire world is dealing, in the dawn of this new century, the 21st one, with a series of major changes: social, economic and technological. Consequently, if the 2nd industrial revolution was initiated in the industry based on intensive production labour “by the pioneers of automobiles such as Ford, it is clear that the 3rd revolution will take place in the economic sector of the knowledge based services.