出版社：Institute of Behavioral and Applied Management
摘要：Two consultants were hired to design and implement an employee selection system for
a sugar processing plant. They conducted job analysis, collected performance appraisal
data (criteria), worked to establish the validity of the test battery, and performed other
activities related to completing a professional test validation study. The case ends with
the plant manager enthusiastically announcing to the consultants and departmental
managers that testing would begin at the packing plant in ten days, that other company
facilities would soon follow suit, and that the corporate office was very impressed with
the near term implementation of testing at all of its processing plants. The consultants
informed the plant manager that his plan was premature and a lot more analysis was
required before testing could begin at the current location and that extending the testing
to the other plants was beyond the scope of the current validation study. The manager
told the consultants “we need to make this happen” and later asked “can you make this
happen?”
