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  • 标题:EFFECTIVENESS OF INFLUENCE PATTERNS
  • 本地全文:下载
  • 作者:Inés Martínez Corts ; Lourdes Munduate Jaca ; Francisco José Medina Díaz.
  • 期刊名称:Psychology in Spain
  • 印刷版ISSN:1137-9685
  • 出版年度:2009
  • 卷号:13
  • 期号:01
  • 页码:33-39
  • 出版社:Colegio Oficial de Psicólogos.
  • 摘要:Managers apply a range of influence tactics to get subordinates to perform tasks. For a better understanding of the influence process dynamics it has been recommended to consider the combination of different tactics, rather than analyzing them separately (Cialdini & Goldstein, 2004). The present study analyzes the effectiveness of different combinations of influence tactics used by managers with their subordinates. We identified four influence patterns: strong pattern, rational pattern, active pattern and passive pattern. The effectiveness of these patterns was analyzed in terms of subordinates’ job satisfaction, commitment and well-being. We found that managers who used a broader range of tactics were more effective than those who used a single category. The practical implications of our findings are discussed.
  • 关键词:influence tactics, influence effectiveness.
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