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文章基本信息

  • 标题:Attitudes of Nigerians towards Insurance Services: An Empirical Study
  • 作者:Tajudeen Olalekan Yusuf ; Ayantunji Gbadamosi ; Dallah Hamadu
  • 期刊名称:African Journal of Accounting Economics Finance and Banking Research
  • 印刷版ISSN:1933-3404
  • 电子版ISSN:1933-3463
  • 出版年度:2009
  • 卷号:4
  • 期号:4
  • 出版社:Global Business Investments and Publications LLC
  • 摘要:This paper describes Nigerians attitudes towards the insurance institution. The attitudes, most often negative, are mirrored through low patronage of insurance services. It discusses such social-cultural factors that account for these attitudes and what role marketing strategies can play to change such negative tide. Drawing from theoretical foundation, an empirical survey was conducted among 392 members of the public—insuring and non-insuring—to gauge their awareness level and general attitudes towards insurance companies and their operations. The findings present different demographical factors and their attitudes towards insurance companies and their services. It is expected that findings from such survey would constitute vital input for insurers in designing marketing strategies that would further stimulate and boost patronage and perception of insurance services.
  • 关键词:insurance; attitude; Nigeria; demography; marketing; strategies
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