摘要：The objective of this study is to assess the consumers' brand perception of the main Brazilian banks (Bradesco, Itaú, Unibanco and Banco do Brasil), and its influence on the decision of the consumer. The issue of consumer perception on brand is important in support of banking institutions to better understand their customers by developing a more effective strategy. Understand the mark as a tangible and intangible assets is considered as a relevant factor to building a competitive differential. The method followed is quantitative and positivist orientation exploratory. A convenience sample collected from a random 100 (one hundred) consumers. The results indicate that consumers believe that the consistency between the products and services of banks in relation to the propaganda disseminated, also showed that consumers find important propaganda for the brand image of the bank, the same way indicates that take into account the name of the bank before requesting their products and services.
