摘要：Given the fierce competition among companies, several factors have been observed by managers in order to propose improvements and costs reduction in the supply chain. One of them is the aspect related to the transportation of goods, which is a heavily impacting factor in the composition of the final product cost. Thus, this paper, which is the initial part of a thesis in development, aims to conduct a theoretical study on the importance of collaborative transportation management, CTM, used for general cargo. The proposal is to introduce this new approach in order to instigate the advancement of the field of study and its implementation by managers in order to increase sales and the level of customer service, reducing costs and working capital as well as inventories throughout the supply chain.
