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  • 标题:Parámetros para la valoración de la calidad en las empresas de turismo activo, a través del diseño de un instrumento multidimensional
  • 本地全文:下载
  • 作者:LÁZARO MEDIAVILLA SALDAÑA
  • 期刊名称:áGORA para la Educación Física y el Deporte
  • 印刷版ISSN:1578-2174
  • 电子版ISSN:1989-7200
  • 出版年度:2008
  • 卷号:2008
  • 期号:7-8
  • 出版社:Foro para la EF y el Deporte de Castilla y León, Spain.
  • 摘要:From the study multidimensional of three of the areas that compose the sub - active tourism sector (T.A.), as are: real regulatory decrees, expert in the matter and preceding studies on the satisfaction of the client; it is attempted to understand and to extract which is the concept of quality that they should possess the entities, through the concretion of the parameters, that possess the weight of the service of these tourist activities in this sector. These parameters, that are extracted of the three areas previously appointed, will help us to design a valuation tool in order to achieve to measure the quality that we want to transmit, from the service of these tourist activities, sports and recreational, of this area. But this is contained of other article, in this will center ourselves in explaining as have been identified the elements that speak of the quality in the companies.
  • 关键词:Active tourism; parameters; quality; sports of the nature.
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