摘要:Constructive deviance is becoming increasingly important in businesses today because
constructive deviants can bring about positive changes. Unlike much of the literature on
workplace deviance which focuses on dysfunctional behavior such as antisocial behavior and
workplace aggression, constructive deviants are employees who break the rules and norms but
intend to benefit the organization. These individuals can play a key role in creating an
organizational change and serve as future change agents. Given the increasing discussion on
health care reforms, our paper explores the factors that relate to constructive deviance among
physicians. Finally, practical implications and future research directions are discussed.
关键词:Constructive deviance, heath care, personality, emotional intelligence, empathy, trust,
extroversion