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  • 标题:Study about the Pattern of Knowledge Management in (Glenview) Healthcare Service Provider
  • 本地全文:下载
  • 作者:Hasan Rafati ; Shahram Tofighi ; Hamid Reza Tavakoli
  • 期刊名称:World Applied Sciences Journal
  • 印刷版ISSN:1818-4952
  • 电子版ISSN:1991-6426
  • 出版年度:2010
  • 卷号:8
  • 期号:09
  • 出版社:International Digital Organization for Scientific Information Publications
  • 摘要:

    In many organizations have not enough information about individual knowledge. This health
    care centers and hospitals in the communities responsible for health promotion increasingly are important.
    Effective knowledge management by focusing on solutions that encompasses the whole system, including
    the most important tools for this information is considered. Therefore, using of knowledge management for
    increasing the efficiency of these centers as a tool for productivity would benefit. This cross sectional
    study to evaluate status and level of knowledge about non-physician staff in a health care center. Data
    collection was conducted by questionnaire. Average of values and weight were calculated for all questions and
    standard. The end result is a numeric between 1 and 5 that shows the position of knowledge by this description:
    less than 2: poor knowledge, 2 to 3: relative knowledge existence, 3 and 4: acceptance knowledge and more than
    4: desirable. Among the non-physician staff, 72 were selected randomly and questionnaires were distributed
    among them. Number of right completed questionnaires collected, is 47 cases (20 persons write incomplete
    and 5 did not fully answer the questions). Total score of observed health care center is equal 2.77 namely the
    non-physician staff of this center has respective knowledge about their works. According to the score list,
    raised problems, the desired center need to implement infrastructure of knowledge projects in organization and
    new personals and youth should appropriate training programs had served during work time even
    understanding knowledge factors as an important investment to take organizational foundation.

  • 关键词:Knowledge management ; Pattern ; Nonaka model ; Healthcare service provider
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