期刊名称：Informing Science: The International Journal of an Emerging Transdiscipline
印刷版ISSN：1547-9684
电子版ISSN：1521-4672
出版年度：2000
卷号：3
页码：195-195
出版社：Informing Science Institute
摘要：This paper argues that our approach to managing the implementation of information technologies is often dependent on how we frame the implementation
problem. The paper first traces the dominant ways of framing the implementation problem that are evident in the literature, and through this
historical analysis, identifies the Leavitt’s diamond for representing organizations as the integrative conceptual model underlying much of the current
implementation literature. Next, by drawing on the notions of objective and subjective realities from the arena of sociology of knowledge, the
paper further develops the diamond model and uses it as a frame for informing the implementation of code-generators in a hypothetical organization.
The richer understanding enabled by the enhanced diamond model proposed in the paper leads to the formulation of some broad guidelines for managing
the implementation of “interpretively flexible” information technologies. These guidelines are summarized in four steps: 1) self-understanding
through self-reflection, 2) identification and understanding of all important stakeholder groups, 3) identification of stakeholders who are likely to
resist, and 4)modifying the objective or subjective realities as appropriate.
关键词：Information systems, implementation, stakeholders’ world-views, social construction, code generators, hypothetical
case study.
