出版社：Departamento de Engenharia de Produção e Sistemas
摘要：The high competitiveness and the faster changes in the world markets have debtor the
organizations to use new alternatives of management, more flexible and adapted to the new
reality, being the auditorship of management system a tool of evaluation of the management
of its processes, that allows the administrators to evaluate its route and performance. The
article gives to a general vision of the relevance of this activity in the evaluation of a process
of management of the organizations, demonstrating the importance the personal´s
characteristics of an auditor, when in the exercise of the activities of auditorship of
management systems, and as these characteristics must be taken in consideration at the
moment to place human resources for this type of activity.
关键词：Auditor; personal´s skills; management systems
