摘要：The paper presents an integrated framework for IT-enabled organizational innovations.
The framework highlights the factors that affect the effective introduction of knowledge and
information systems to become organizational innovations. It conceptualizes the innovation
process as an open system and takes into consideration knowledge management and
performance evaluation. The rationale for this framework is that because of the narrow scope
of current frameworks, managers and IT personnel often fail to see the whole picture of their
organizations. This difficulty reduces managers’ ability to understand the interrelationships
between IT-based innovations and business processes. Consequently, introducing IT/IS into an
organizational context doesn't achieve its intended objectives and often fails entirely. The
framework will be useful to managers in their efforts to transform their organizational
operations with the use of IT applications.
关键词：IT applications, Innovation, Open systems, Knowledge management
