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  • 标题:SIX SIGMA: A METRIC, A METHODOLOGY AND A MANAGEMENT SYSTEM
  • 本地全文:下载
  • 作者:Crisan Emil Lucian ; Ilies Liviu ; Muresan Ioana
  • 期刊名称:Annals of the University of Oradea : Economic Science
  • 印刷版ISSN:1222-569X
  • 电子版ISSN:1582-5450
  • 出版年度:2010
  • 卷号:XIX
  • 期号:01
  • 页码:651-651–656
  • 出版社:University of Oradea
  • 摘要:This article is a theoretical article regarding Six Sigma. Six Sigma has been interpreted over time within quality theory as a metric, methodology or a management system. We explain Six Sigma using a logistics context: Delivery-On-Time (DOT) rate problem. It is a theoretical context useful both for academic users and practitioners. At the beginning of the paper the DOT problem is generally described, while Sigma is presented according to statisticians view in the second part of the paper. Six Sigma is then presented as a metric for process’ capability. The fourth part of this article contains details regarding Six Sigma usage as a methodology for improvement, while the fifth part of this article refers to Six Sigma as a management system which can be used at firms’ level. The last chapter is dedicated to conclusions regarding the possible use of Six Sigma in Romania.
  • 关键词:Six Sigma, delivered-on-time, metric
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