文章基本信息
- 标题：Developing Information Technology Policies for Enterprise Resource Planning to Improve Customer Orientation and Service
- 本地全文：下载
- 作者：Riyanarto Sarno, Anisah Herdiyanti
- 期刊名称：International Journal of Computer Science and Network Security
- 印刷版ISSN：1738-7906
- 出版年度：2010
- 卷号：10
- 期号：5
- 出版社：International Journal of Computer Science and Network Security
- 关键词：ERP; Policy; Procedure; COBIT; Service Portfolio
