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  • 标题:The Impact of Change Management in Erp System: A Case Study of Madar
  • 本地全文:下载
  • 作者:Abeer N. Al-Nafjan ; Dr. Abdullah S. Al-Mudimigh
  • 期刊名称:Journal of Theoretical and Applied Information Technology
  • 印刷版ISSN:1992-8645
  • 电子版ISSN:1817-3195
  • 出版年度:2011
  • 卷号:23
  • 期号:02
  • 出版社:Journal of Theoretical and Applied
  • 摘要:

    This paper discusses Enterprise Resource Planning (ERP) - change management. A review of the research literature has been presented that focuses on the ERP change management factors. The literature is further classified and the major outcomes of each study have been addressed in this paper. The discussion is supported by a practical ERP project called Madar. The paper is targeted to investigate and identify the reasons for resistance to diffusion and why individuals within an organization resist the changes. This paper also suggests strategies to minimize the resistance if not overcome completely.

  • 关键词:Change Management; ERP; Risk; Integration; Case Study
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