摘要：Anecdotal research is a common phenomenon in the study of distance education. In an effort to review some of the factors that affect student satisfaction, an existing instrument was used to gauge learner perceptions of online interaction/communication, learning and performance, collaboration, hardware and software issues and the quality of support. According to some authors, use of samples of convenience and small study populations, the conclusions drawn by Yu and Brandenburg (2006) could not be generalized across differing student populations. In an effort to create some generalizable conclusions regarding student perceptions, surveys contained some of Yu and Brandenburg’s (2006) inquiries on communication, interaction, perceptions of the instructor, course materials and the availability of student support services in online and blended courses. Questions on student demographic data were also included. The purpose of this study is to examine some of the ideas associated with existing distance education research. It was hypothesized that students would have had more success if 1) they had more time to interact with other students, 2) knew what the course expectations were prior to registration, c) they had access to a newer computer, and 4) they had administrative support.
