期刊名称：Bulletin of the American Society for Information Science
出版年度：2012
卷号：38
期号：3
出版社：American Society for Information Science and Technology
摘要：Information professionals are challenged to deliver simple yet expansive results for the end
user, who is typically unaware of increasingly complex systems behind the scenes. Visitors
to libraries, museums and archives expect free and unlimited access to resources, but
know little of the museum as an information source and the information professional as a
service provider, compiling, organizing and delivering the resources of cultural heritage
organizations. Changing mindsets are necessitating a change in the ways these
organizations interact with visitors, prompting the need for more active engagement with
resource users and even collaboration in developing resources. While technological change
is fairly easy, sociological change is harder. Information professionals must challenge long
traditions and deeply held philosophies to meet public expectations for expanded access
to museum resources. But they must also advocate for their own contributions, using
socio-technical skills to leverage their work through new platforms and channels to gain
broader community recognition, respect and value.
关键词：museums universal access
museum informatics outreach services
information professionals collaboration
library and archival services
