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文章基本信息

  • 标题:Characterizing and Predicting Corrections in Spoken Dialogue Systems
  • 本地全文:下载
  • 作者:Diane Litman ; Julia Hirschberg ; Marc Swerts
  • 期刊名称:Computational Linguistics
  • 印刷版ISSN:0891-2017
  • 电子版ISSN:1530-9312
  • 出版年度:2006
  • 卷号:32
  • 期号:3
  • 页码:417-438
  • DOI:10.1162/coli.2006.32.3.417
  • 语种:English
  • 出版社:MIT Press
  • 摘要:This article focuses on the analysis and prediction of corrections, defined as turns where a user tries to correct a prior error made by a spoken dialogue system. We describe our labeling procedure of various corrections types and statistical analyses of their features in a corpus collected from a train information spoken dialogue system. We then present results of machine-learning experiments designed to identify user corrections of speech recognition errors. We investigate the predictive power of features automatically computable from the prosody of the turn, the speech recognition process, experimental conditions, and the dialogue history. Our best-performing features reduce classification error from baselines of 25.70–28.99% to 15.72%.
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