期刊名称：Journal of Case Studies in Accreditation and Assessment
印刷版ISSN：1941-3386
电子版ISSN：1941-3386
出版年度：2012
卷号：2
出版社：Academic and Business Research Inst
摘要：The first student Six Sigma team (activated under
course and curriculum approval process. The goal
shorten process cycle time and reduce confusion about how the process works. Members of this
team developed flowcharts on how the process is supposed to work (by procedure) and how it
works in reality. The reality flowchart
two flowcharts were compared & integrated. Then the process was streamlined by making many
serial approval steps simultaneous. The team members briefed
their input, and validated the proposed process revision.
reduction of cycle time by 78.9%.
To fully implement the revised process, technological changes
The first student Six Sigma team (activated under a QEP Process Sub-team) evaluated the
course and curriculum approval process. The goal was to streamline the process and thereby
shorten process cycle time and reduce confusion about how the process works. Members of this
team developed flowcharts on how the process is supposed to work (by procedure) and how it
works in reality. The reality flowchart was developed by interviewing process stakeholders. The
two flowcharts were compared & integrated. Then the process was streamlined by making many
serial approval steps simultaneous. The team members briefed process stakeholders, received
nd validated the proposed process revision. The revised process resulted in a
reduction of cycle time by 78.9%. The procedure has been written to reflect the new process.
To fully implement the revised process, technological changes are being made as wel
team) evaluated the
mline the process and thereby
shorten process cycle time and reduce confusion about how the process works. Members of this
team developed flowcharts on how the process is supposed to work (by procedure) and how it
was developed by interviewing process stakeholders. The
two flowcharts were compared & integrated. Then the process was streamlined by making many
process stakeholders, received
The revised process resulted in a
The procedure has been written to reflect the new process.
made as well.
关键词：Key Words: Six Sigma, University Processes,
Indicators, Stakeholders
, University Processes, Student Teams, Key Performance
, Key Performance
