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文章基本信息

  • 标题:Analysis of Retailers’Communication Approaches in Sustainability and Social Responsibility Reports
  • 本地全文:下载
  • 作者:MEJRI Mohamed ; DE WOLF Daniel
  • 期刊名称:International Journal of Marketing Studies
  • 印刷版ISSN:1918-719X
  • 电子版ISSN:1918-7203
  • 出版年度:2012
  • 卷号:4
  • 期号:2
  • 页码:30
  • DOI:10.5539/ijms.v4n2p30
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    Following the emergence of stakeholders’ societal awareness, retailers adopted different types of social actions and have recently begun to publish social reports to demonstrate their commitment to sustainability and social responsibility in order to be perceived as good corporate citizens.

    The purpose of this paper is to analyze and to discuss approaches adopted by retailers in communicating about their societal commitment through their non-financial reports.

    Using a qualitative methodology, we found that these reports are purely informative for some retailers, whereas for others, they are a societal positioning tool allowing retailers to differentiate themselves from competitors.

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