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  • 标题:Cross-Cultural Etiquette and Communication in Global Business: Toward a Strategic Framework for Managing Corporate Expansion
  • 本地全文:下载
  • 作者:Ephraim Okoro
  • 期刊名称:International Journal of Business and Management
  • 印刷版ISSN:1833-3850
  • 电子版ISSN:1833-8119
  • 出版年度:2012
  • 卷号:7
  • 期号:16
  • 页码:130
  • DOI:10.5539/ijbm.v7n16p130
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    The expanding scope of business corporations in the first decade of the twenty-first century is drawing much
    scholarly attention, and the trend has been described as a fact of life that defies the stretch of human imagination.
    The concept of global economy has expanded consumer awareness, defined new standards and rules of
    operations, and increased the need for national and corporate interdependence. Multinational organizations are
    exploring opportunities around the world, demonstrating sensitivity towards cultural differences in order to gain
    from the proliferation and growth of international enterprise. Recent studies indicate that while some
    corporations compete successfully in the global marketplace, others have failed to sustain their competitive
    advantage because of cultural imperialism or inadequate acculturation of their managers on international
    assignment. Corporate analysts argued that the key to global business success depends on effective cross-cultural
    etiquette and global workforce diversity management. Other significant studies emphasized that global managers
    should be trained in interpersonal relationship and group communication competence, and should be equipped
    with cross-cultural negotiation skills that can maintain global competitiveness. Increasingly, corporations
    recognize the value of preparing global managers, because business objectives of are not been achieved
    primarily because of deficiencies in cross-cultural etiquette. Against this background, this study provides a
    constructive evaluation and analysis of global etiquette and cross-cultural communication for managers in
    international assignments. The study then proposes a strategic role for organizations to achieve adequate return
    on investments and to succeed in international competitiveness through cultural awareness, sensitivity, and
    reciprocity.

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