期刊名称:Asia-Pacific Journal of Cooperative Education
电子版ISSN:1175-2882
出版年度:2000
卷号:1
期号:2
页码:1-12
出版社:New Zealand Association for Cooperative Edcuation
摘要:This study reports an investigation of employers' perceptions of satisfaction of service quality for a cooperative education program at a New Zealand university. Five dimensions of service were identified and the employers' rated student selection as most important. The study illustrates the importance of understanding employers' needs in order to ensure that the placement process is managed effectively.