摘要：Quite opposite to common public metaphor on public administration as sleepy, slow and secretive bureaucracy, the Croatian public administration looks like a windsurfer. It rides the waves of domestic political storms and foreign doctrinal (i.e. NPM) and organizational influences, it attacks the business community and European coincidences, desperately asking for institutional stabilization, ethical standards and professionalism. State administration in Croatia developed in the course of three main phases – establishment (1990-1993), consolidation (1993-2001), and Europeanization phase (after 2001). The adoption of the first Strategy of State Administration Reform in 2008 was an attempt to start the new, fourth phase, the phase of modernisation of the Croatian state administration. The development of Croatian public administration is shortly analysed. Environmental influences are systematised, having in mind primarily the concept of complex and turbulent environment borrowed from the organisational theory. Certain additional insights, predictions and reform proposals are presented, based on empirical data.
关键词：Croatian public administration; the new public management; good European governance; institutional stabilisation; professionalism; politicisation.
