期刊名称：Journal of Information and Organizational Sciences
印刷版ISSN：1846-3312
电子版ISSN：1846-9418
出版年度：2000
卷号：24
期号：1
页码：43-53
出版社：Faculty of Organization and Informatics University of Zagreb
摘要：A survey was performed on 227 information technology (IT) professionals to investigate communication problems related to information system (IS) and software development. As a result of data analyses a more precise estimate was possible of the level of communication problems associated with various segments of communication in IS and software development, as well as an identification of the origins of such problems. Highest degree of difficulty was found in relation to communication with clients / users that is predominantly caused by their lack of IS and IT related knowledge or experience.
关键词：information system design; software engineering; communication; users; teamwork; education
