期刊名称：Journal of Information and Organizational Sciences
印刷版ISSN：1846-3312
电子版ISSN：1846-9418
出版年度：1999
卷号：23
期号：2
页码：81-93
出版社：Faculty of Organization and Informatics University of Zagreb
摘要：In this paper the results of SPlCE methodology implementation are described - the concepts and the organisations of SPICE, SPICE process model architecture, and the matter of the practical use of a SPlCE methodology in process assessment and improvement. A generic model for process management and its components are presented as well as SPICE process categories, capability levels, assessment scope and an improvement strategy. Processes are evaluated against capability levels, using common features such as the evaluation basis to option a capability profile of the organisation. A SPICE profile of one Croatian software producer and its own experience in process assessment and improvement are shown. Also, personal opinions regarding the relationship between SPICE, CMM and the ISO 9000 approach are discussed.
关键词：software process improvement; quality; SPICE; Bootstrap; ISO 9000
