摘要：In this paper, the author is researching and analyzing the use of public relations (communication) models on the internet, with a special emphasis on the two-way interactive communication and the building of dialogue between organizations and the public. The results of the research on the sample of 106 public relations practitioners reveal that the mostly exercised model is the public information model (83%). This indicates that public relations departments still fail to exploit the most important characteristic offered by this new media environment – interactivity. The result of the MANOVA procedure does not support the hypothesis that there is a relationship between the PR department’s role and the choice of the PR model which is used on the internet. However, the creation and management of two-way interactive communication and dialogue still remains the task of public relations practitioners. The internet, by itself does not create new forms of communication.
关键词：internet; PR roles and models; two-way interactive communication; dialog
