期刊名称：BOOK OF PROCEEDINGS OF KARLOVAC UNIVERSITY OF APPLIED SCIENCES
印刷版ISSN：1848-3038
出版年度：2012
卷号：2
期号：1
页码：49-60
出版社：VELEUČILIŠTE U KARLOVCU
摘要：During the course of the last few years wellness has appeared on tourist markets worldwide as one of the most significant hotel products. Strong competition imposes the achievement and maintenance of certain quality of hotel wellness centers. The existence and competitiveness of hotel wellness centers on global tourist markets depend not only upon their quality and specific distinctive features of their offer but also upon reached hygienic standards. Notable numbers of hotel wellness centers in the Republic of Croatia do not comply with demands of global standards that foreign tourists have been used to. The aim of this work is to point at the need for making and applying hygienic standards in Croatian hotel wellness centers. The hypothesis of this work is as follows: hygienic standards in Croatian hotel wellness centers have not been clearly defined although there are Regulations regarding safety and health protection in hotel wellness centers in the Republic of Croatia. Such a policy consequently endangers competitiveness of Croatian hotel wellness centers on an international level. Clear definition and the application of hygienic standards improve the quality of hotel wellness centers and positively influence safety and health protection of customers thus enhancing competitiveness on an international level and increasing total hotel revenue.
关键词：hotel wellness center; hygienic standards; health protection; competitiveness
