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  • 标题:Examining the correlation website status and the e-commerce system success: An Australian Study
  • 本地全文:下载
  • 作者:Jahjah Hallal ; Jun Xu
  • 期刊名称:Australian Journal of Business and Management Research
  • 电子版ISSN:1839-0846
  • 出版年度:2012
  • 卷号:2
  • 期号:7
  • 页码:01-13
  • 出版社:New South Wales Research Centre Australia (NSWRCA)
  • 摘要:

    Acknowledging that, by using e-commerce systems, firms can deliver information about their products and services, their vision, policy and many others related issues to their existence and potential customers. Typically, the applications that underlie e-commerce systems determine the nature of the product or service offering, the reaction of the customers and the revenue flux accrue to businesses. This designates that the value added by a firm's website system is a critical concern to both existence and potential customers. Based on the DeLone and McLean's (1992, 2002, 2003) theory of information system success model, a dichotomous dimensional model for classifying e-commerce website applications/status was developed. The proposed model was tested via surveying small businesses in Australia. The results of this study indicate that the proposed dichotomous classifications of the e-commerce website are meaningful, and unveil that e-commerce success and benefits accrue to firms are determined by the environmental context of the website system applications.

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