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文章基本信息

  • 标题:Employees’ Perception of Performance Appraisal System: A Case Study
  • 本地全文:下载
  • 作者:Francis Boachie-Mensah ; Peter Awini Seidu
  • 期刊名称:International Journal of Business and Management
  • 印刷版ISSN:1833-3850
  • 电子版ISSN:1833-8119
  • 出版年度:2012
  • 卷号:7
  • 期号:2
  • 页码:73
  • DOI:10.5539/ijbm.v7n2p73
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    Performance appraisals are essential for effective evaluation and management of staff. Since perceptions
    influence people’s judgement and attitudes towards particular phenomena, it could be expected that the staff of
    an educational institution might hold diverse opinions about the performance appraisal system in the institution.
    This study focused on employees’ perceptions of performance appraisal biases or errors, and examined the
    implications for developing and implementing an effective appraisal system in a polytechnic in Takoradi, Ghana.
    The study also sought to identify pragmatic ways to ameliorate any appraisal biases that may be present in the
    institution’s appraisal system. Data was collected from 140 employees of the institution, which included both
    academic and administrative staff who had worked in the institution for at least two consecutive years, and
    whose work had been appraised previously. A content validated semi-structured interview schedule was used to
    interview the respondents. The data collected was analysed, using descriptive statistics, in order to address the
    research questions. The results of the study indicate that employees of the institution perceive that the
    performance appraisal system of the institution is affected by subjectivity, and is influenced by some major
    errors. The findings have serious managerial implications for training, motivation and provision of resources for
    effective performance appraisal. A major limitation of the study is that, due to financial constraints, it was
    conducted in only one institution. Therefore, the findings may not be described as a reflection of the general state
    of affairs in the other educational institutions in the country.

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