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  • 标题:M-Consumer Segmentation: M-Communication, M-Distribution, and M-Accessibility
  • 本地全文:下载
  • 作者:Ju-Young Kang ; Kim Johnson
  • 期刊名称:International Journal of Marketing Studies
  • 印刷版ISSN:1918-719X
  • 电子版ISSN:1918-7203
  • 出版年度:2013
  • 卷号:5
  • 期号:1
  • 页码:86
  • DOI:10.5539/ijms.v5n1p86
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    The purpose of this study was to examine the interrelationship among the m-consumers’ personality traits, m-communication, m-distribution, and m-accessibility utilities, as well as their willingness to m-shop. This study found that m-communication and m-accessibility utilities were key factors in predicting willingness to m-shop. Our findings demonstrated that more extraverted, more agreeable, and less neurotic m-consumers were likely to perceive high levels of m-communication utility. More conscientious m-consumers were likely to perceive high levels of m-distribution utility and low levels of m-accessibility utility. In addition, this study identified that consumers who were more open to experience, more extraverted, and less conscientious were likely to have high levels of willingness to m-shop. Managerial implications and recommendations for future research were presented.

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