摘要:Human resource management and total quality management having been identified as “new” approaches have attracted a great deal of practitioners’ interest. Environmental pressures to change, for example, turbulent market conditions and heightened competition, have left organizations little choice to introduce novel approaches in human resource management (HRM) and total quality management (TQM) in every company. A fundamental aspect of the soft dimensions of TQM is human resource management (HRM). We try to show the HRM parts that affected with TQM approach and are needed to be improved for implementing TQM in any company in this article.
关键词:HRM; ;TQM; teamwork; Empowerment Performance appraisals; Training and development; ;Staffing