期刊名称：Case Studies in Business, Industry and Government Statistics
印刷版ISSN：2152-372X
出版年度：2010
卷号：3
期号：2
页码：60-69
出版社：Bentley University
摘要：In analyzing healthcare data and presenting the results to clinical and management colleagues the authors have found that both Shewart and CUSUM charts have been invaluable. In particular the post-hoc CUSUM chart is a useful tool for the detection of improvement in the level of performance of healthcare processes. The charts of the healthcare data displayed and discussed were created using the widely available statistical software package Minitab but information on how to create the charts using Microsoft Excel is included. The authors believe that this case study would be of value to classes in applied statistics at intermediate level in courses including an element on applications to process improvement.
