期刊名称：Electronic Journal of Business Research Methods
印刷版ISSN：1477-7029
电子版ISSN：1477-7029
出版年度：2006
卷号：4
期号：1
页码：57-66
出版社：Academic Conferences International Limited
摘要：The authors conducted research to determine whether IT‑managers, IT auditors, users, management, etc. (all decision‑makers) use a certain evaluation and selection process to acquire software to meet business objectives and the requirement of users. An argument was used that the more thorough the software evaluation and selection process, the more likely it would be that the organisation will choose software that meets these targets. The main objective of the research was therefore to determine whether Media24 uses evaluation methods and obtain the desired results. Media24 is Africa's biggest publishing group and offers entertainment, information and education 24 hours a day and served as a good example of an Internet Service organisation that made their employees available for this research project. The results confirmed that Media24 uses suggested protocol as noted in the theory for software acquisition correctly during most stages.
关键词：Black Box testing; business process; commercial software system; document; evaluation; request for proposal; RFP; requirements; selection; software; vendors
