摘要：The intensive use of Information and Communication Technology and that of knowl-edge leads the organization towards another method of doing business (electronic business, mobile business, i-business) and towards new organizational patterns (virtual organizations, network organizations). Within this context, each organization must assure an adequate man-agement for each phase of the transformation. Taking into account the diversity of electronic business patterns, the theory at the base of each of them, the different patterns of measuring performance and also the strategic control instruments, we present a development environ-ment of an evaluation and control system to assist managers in formulating, optimizing and implementation of e-business strategies, in operations management and monitoring of per-formance.
关键词：e-business; e-strategy; performance measurement; Balanced Scorecard; control ;system.
