期刊名称：Issues in Informing Science and Information Technology
印刷版ISSN：1547-5840
电子版ISSN：1547-5867
出版年度：2013
卷号：10
页码：1-15
出版社：Informing Science Institute
摘要：Disruptive behaviors are common in higher education classrooms. When they occur, faculty members have options for dealing with each situation, which is as unique as the students involved. Ultimately, the preferred goals of the educators are to end the distraction and to have the disruptive student(s) continue their civil participation and progress in the class. To achieve both goals it may become necessary for the faculty member to seek help from school administrators to resolve the disruption. This paper discusses the coordination between a professor and an assistant dean in addressing recurring disruptive behavior by a student in the professor’s classroom. Each is employed in a college of business at a large state university in Pennsylvania. The result of their cooperation led to a win/win situation for all participants. The first win was the termination of the disruption and the second win was the student’s improved attitude, performance, and ultimate timely graduation. However, multiple challenges and a high level of collaboration between the faculty and the assistant dean were required to reach this outcome. The steps they took to address the student’s combative and disrespectful behavior are explored in this paper. A point to be clarified is that the title assistant dean for academics is used here. Although this is the title specific to the case discussed later in the paper, it is synonymous with the position at any university that is initially responsible for intervention regarding student and faculty academic issues. Thus, although the paper shows the actual cooperation that took place with the “assistant dean for academics”, it can also be applied to the more general titles of “academic dean” and “dean of students”. For purpose of simplicity, the title academic dean has been used in the remainder of the paper except in the discussion of the specific case which took place at the university indicated in this Study.
关键词：Student problems; faculty and student problems; student disruptive behavior; classroom;disruptions; coordination between;faculty and academic dean; coordination;between faculty and assistant dean; coordination;between faculty and administration
