期刊名称：European Journal of Tourism, Hospitality and Recreation
印刷版ISSN：1647-9254
出版年度：2011
卷号：2
期号：1
出版社：Instituto Politécnico de Leiria
摘要：The Portuguese tourism distribution recognizes in the digital economy drivers ‑ based on e‑business, collaborative networks and information exchange ‑ an incentive to productivity and rendibility, leading to sustainable competitive advantages. Travel agencies live currently in a Darwinian business‑oriented environment, where only resilient entrepreneurs are able to survive. This framing allows the genesis of a new theoretical archetype of travel agencies, the “TEEM‑Travel Experience Ecosystem Model” observing several organizational strategies and concepts, such as Resilient Virtual Organizations, Digital Customer Ecosystems, Collaborative Value Chain and Co‑Creation travel experiences, as well as new types of Open Source Innovation trough Social Web
关键词：digital economy drivers; tourism distribution;travel agencies; business resilience; co‑creation.
